eLearning Innovation for Elemental Software at Access Group
Client
Elemental Software @ Access Group
Services
eLearning Development, Instructional Design, Video Tutorials, Software Training Content
Overview
From 2019 to now, inico DIGITAL have partnered with Access Group to transform their digital learning landscape. The project focused on building an intuitive and impactful eLearning experience for the Elemental Software platform – Access Group’s social prescribing solution. The aim was to equip both internal staff and external customers with the skills and confidence to use the platform effectively.
Project Goals
- Create an engaging digital learning environment for Elemental Software
- Develop role-specific training content for staff and customers
- Integrate interactive tutorials and simulations to enhance knowledge retention
- Ensure content quality and consistency across delivery channels
Our Solution
inico DIGITAL led the design and development of an innovative online learning system combining instructional design best practices with modern eLearning technology. Key features included:
- “Show Me” tutorials: step-by-step demonstrations of key workflows
- “Try Me” simulations: interactive environments for users to practice independently
- High-quality, scenario-based video tutorials to drive engagement and understanding
We employed a rich mix of tools including Articulate Storyline, Adobe Captivate, Adobe Creative Cloud, TechSmith Camtasia, and Final Cut Pro to build responsive and visually engaging training content.
Impact
- Increased customer adoption and satisfaction with Elemental Software
- Boosted internal team proficiency across departments
- Reduced support queries through better onboarding and product training
- Strengthened alignment between learning content and organisational goals
Technologies Used
- Articulate Storyline
- Adobe Captivate
- Adobe Creative Cloud
- TechSmith Camtasia
- Final Cut Pro
Ongoing Development
This partnership delivers a lasting impact on Access Group’s learning infrastructure, driving measurable improvements in product usage, training efficiency, and user confidence. The project showcases inico DIGITAL’s commitment to transformational learning design for software platforms.
